Make it Engaging: Facilitation Techniques

After you have a plan for the meeting, try some of these facilitation techniques:

• Keep it short. Do as much as you can in advance or outside of the full group meeting so that the time spent together can be shorter and more focused.
• Make it matter! Ensure human connection is put first. Remember: people don’t care what you know until they know that you care.
• Remind everyone of the purpose of the meeting, and keep circling back to that purpose throughout the conversation.
• Encourage different perspectives.
• Call on people (kindly). If someone isn’t available on audio, ask them to contribute via the chat function.
• Provide summaries of the conversation before moving on to the next topic.
• Capture highlights and themes, and follow up with these after the meeting.