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Between Calls Consider using other methods of contact between calls to help you build strong...

Summary and Takeaways To close the call, recap key issues, strategies, and ideas,...

Congratulations! You've completed the onboarding course. We all know that learning and training...

During the Call Monitor Your Presence. Always use a professional, friendly tone congruent with the...

Before the Call ⭐ Identify a Purpose. After selecting a peer learning conference call topic, take...

Summary Notes Recommendation: Use active voice-–present when possible or past. Avoid passive voice...

Finalize the Notes Check finished notes against the “Summary Note Evaluation” chart and consider...